The course: Frequently Asked Questions

Who should take this course?

Anybody looking for a clear and straightforward introduction to the Incoterms 2010 and Incoterms 2020 rules – their purpose, their logical structure and their main provisions.

Those with responsibilities for drafting sales contracts and agreements with service providers such as carriers will find the course helpful when read in conjunction with the ICC publications no. 715 and 723

The Incoterms rules have important implications for many job functions within the organization – sales and purchasing, accounting, logistics, tax, compliance and so on.   The course will provide these groups with the basic understanding they need, without excessive demands on their time.


How much time will students need?

Most students can complete the course in about 60-80 minutes.  Place markers are kept, allowing students to stop and restart as often as they wish, fitting in with their other duties


How long will our students have in order to complete the course?

Each student licence remains valid for six months from the date when the student first logs into the course


How to buy the course

How will I see students’ progress?

A learning management system provides an administrator with an instant snapshot of students’ activity and attainment


Our staff are all very busy – how can I encourage them to complete the course?

One concern about online learning – especially with larger groups – is that students will simply not find the time to log in and complete their study

The learning management system includes a reminder feature, which makes it simple to send out emails to those who have not logged on or who are behind schedule.


How can students consolidate their learning  after taking the course?

We provide a 48-page PDF document, which both summarises all the important learning points of the course and serves as a reference guide for day-to-day use


How can I prepare students for taking the course?

There are a number of simple things that managers can do to achieve high rates of compliance with a distance learning programme – follow this link for more


Will we still need the official ICC publication?

The ICC publications no. 715 (Incoterms 2010) and no.  723 (Incoterms 2020) are essential reading for the organisation’s internal Incoterms expert.   Other staff should at a minimum know how to locate a copy for reference purposes when necessary.


How to buy the course
The training need

Selection of the wrong Incoterms rules will expose the organisation to unexpected costs and avoidable risks

Could Incoterms eLearning help your company?

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