Privacy and data policy

Issued in compliance with the EU General Data Protection Regulation, which comes in to force on May 25th 2018

What will happen to the information you send us? 

When you request product information, send us an Incoterms-related question or request a course trial, your details will be added to our newsletter distribution list.

This list is never shared with any other party, and is only used for this purpose

Newsletters are sent out between four and six times a year, and contain articles on the Incoterms rules and their application, information on Mantissa training products and guidance on eLearning

How to remove yourself from the list

At the bottom of every newsletter there is an “Unsubscribe” link.   After you have unsubscribed, you will not receive further newsletters.  We will of course be happy to reinstate you if you ask us.

Accounts for courseware trials

If we have set up a courseware trial for you that has not been utilised or completed, you may receive reminders from time to time.   To stop receiving these reminders, email us and we will delete the account

Complaints or questions

Please email [email protected]



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