The Incoterms rules affect people in many different functions within the company – sales, procurement, logistics, customs, finance and accounting, compliance etc. All of these groups will need some knowledge of the Incoterms rules, but it is not realistic to expect them all to become experts.
For many in this group, attendance at a traditional training event will be difficult to arrange, because they cannot be readily spared from their other duties. Furthermore a relatively short “overview” presentation will often be sufficient for their purposes; so distance learning methods such as e-learning or webinars are worth considering.
Learning is, of course, not a single “one-off” event. After formal training, staff will need to extend their knowledge or to investigate specific issues in further depth – hence the value of on-line resources such as forums and discussion groups.